by zadam | Feb 11, 2014 | Andriod, Cloud Services, Enterprise Mobility, Field Inspection, Field Service, Field Service Management, Field Service Scheduling, PDA, SaaS, ZenTouch
For the 2nd time in 6 months I’ve called the professionals at Disaster Kleenup. Let’s just say weekend plans change when basements start to fill with water. As I write the hum of drying fans and humidifiers drone like the constant white noise of a jet plane about to...
by zadam | Jan 15, 2014 | Car Detailing, Cloud Services, Enterprise Mobility, Field Service, Field Service Management, Field Service Scheduling, Mobile Tech Expo, Mobile Work Orders, PDR, SaaS, ZenTouch
Mobile Tech Expo 2014 hit it out of the park this past week. Kevin Halewood moved the expo to a bigger, nicer venue; The Caribe Royale in Orlando Florida. The larger venue allowed for 30% additional vendors to participate. We also saw a similar increase in auto recon...
by jsedrick | Dec 16, 2013 | Field Inspection, Field Service, Field Service Management, Mobile Apps, Mobile Tech Expo, PDR, ZenTouch
We are gearing up for Mobile Tech Expo 2014. Plane tickets, hotel and car booked. We will host one of the educational seminars on Thursday – “Driving Your Business to the Next Level with Mobile Technology – A look at how mobile technology can drive...
by jsedrick | Sep 10, 2013 | Cloud Services, Data Visualization, Enterprise Mobility, Field Inspection, Field Service, Field Service Management, Field Service Scheduling, iPad, Mobile Apps, SaaS, Software Development, Tablet PC, ZenTouch |
Recently we met with a property management company to discuss implementing ZenTouch to manage their field service crews and customers. One of the very first questions I asked the management decision team was “What are the roles of each person involved in your...
by rpuzey | Jun 14, 2013 | Auto Recon, Business, Car Detailing, Field Service, ZenTouch |
Normally we blog about general mobility software topics and how they impact business. Today I am stepping out of that and specifically writing about one business here in Boise, Idaho that stands out as a leader in customer service and quality. That business is...
by jsedrick | May 15, 2013 | Cloud Services, Field Service, Field Service Management, Field Service Scheduling, SaaS, ZenTouch |
Does this sound familiar? A customer calls to get an estimate. You send your best estimator out. The customer receives the estimate and says “I need to talk it over with my spouse” or “I need to see if insurance covers it” or some other excuse...
