Privacy Policy
Zenware, Inc. (the “Company”) is a customer software development company and a leading software-as-a-service provider of solutions used to manage field service operations and harvest operations. Our RoadFS solution includes the ability to manage customer information, services, parts, pricing, work orders and technician dispatching. Harvest Point solution includes the ability to track growers, packers, farms, farm blocks, commodities, varieties, sub varieties, truck driver, field manager and picker information Protecting consumer privacy is important to the Company.
This privacy policy outlines our general privacy practices, including the types of information we gather, how we use it and the notice and choice individuals have regarding our use of and their ability to correct that information. This privacy policy applies to all personal information received by the Company for sales and marketing activities, whether in electronic or paper format.
Definitions
“Personal Information” or “Information” means information that identifies or relates to an identifiable individual and / or their company provide to Zenware.
Notice
Company shall inform an individual of the purpose for which it collects and uses the Personal Information and the types of non-agent third parties to which the Company discloses or may disclose that Information. Individuals can find this Notices as set forth herein. Company shall provide the individual with the choice and means for limiting the use and disclosure of their Personal Information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Information to the Company, or as soon as practicable thereafter, and in any event before the Company uses or discloses the Information for a purpose other than for which it was originally collected or outside of the terms of this privacy policy. For clarity, Company may, from time-to-time disclose certain information it collects to its third-party service providers and partners that assist Company in the provision of its solutions and that provide complementary services.
How We Use the Information
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Zenware and our users.
We use the information you provide us to respond to your service requests to potentially develop software solutions for you and / or across all of the services we offer that require an application login. In addition, we may replace past names associated with your current information so that you are represented consistently across all our services.
When you contact Zenware, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.
Onward Transfers
Except as required by law, prior to disclosing Personal Information to a third party outside of the terms of this privacy policy, Company shall notify the individual of such disclosure and allow the individual the choice of such disclosure. Company shall ensure that any third party for which Personal Information may be disclosed agree in writing to provide a level of privacy protection consistent with the requirements of this policy.
Personal Information may be transferred, accessed and stored globally in accordance with this policy.
Data Security
Company shall only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, Company shall take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.
Data Integrity
Company shall only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, Company shall take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.
Access
Company shall allow an individual access to their Personal Information and allow the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.
Enforcement
Company uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Principles. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information as set forth below.
Amendments
This privacy policy may be amended from time to time. We will post any revised policy on this website.
Legal Rights
The contents of this web site — including all information, software, graphics, and material — are copyrighted by Zenware, Inc. and are for personal, informational, and non-commercial use only. Unauthorized use of any materials at this web site may violate copyright, trademark and other laws.
Information Subject to Other Policies
The Company is committed to following the Principles for all Personal Information within the scope of the Safe Harbor Agreement. However, certain information is subject to policies of the Company that may differ in some respects from the general policies set forth in this privacy policy.
Terms of Use
Please read the following terms and conditions carefully. They govern your access and use of this web site. By accessing or using this web site, you agree to be bound by these terms and conditions and accept them in full. Zenware, Inc. may modify these term and conditions from time-to-time as posted on this web site. Permission is granted to download materials from this web site for your informational and personal (i.e., non-commercial) use only, and is limited to one copy. Any other reproduction or editing by any means, mechanical or electronic, without the express written permission of Zenware, Inc. is strictly prohibited. You may not refer to the URL of this web site nor link to this web site without the prior written approval of Zenware, Inc. You agree that Zenware, Inc. may, in its sole discretion, at any time terminate your access to the web site and any account(s) you may have in connection with the web site.
Zenware, Inc. may monitor access to the web site. Despite Zenware, Inc.’s efforts to provide accurate information, it is not possible to completely ensure that all information posted on this web site is constantly correct. The materials contained on the server could include technical inaccuracies or typographical errors. As such, Zenware, Inc. does not accept any responsibility or liability for any actions taken as a result of using the server. Further, Zenware, Inc. assumes no responsibility for errors or omissions in the materials on the server. THIS WEB SITE AND ALL INFORMATION, MATERIAL, AND SOFTWARE CONTAINED HEREIN IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Zenware, Inc. further does not warrant the accuracy or completeness of information, text, graphics, links or other items contained within these materials. In no event shall Zenware, Inc. be liable for any special, indirect, incidental or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage, based upon any theory of liability, arising out of or in connection with the use of the materials. The materials are subject to change without notice and do not represent a commitment of Zenware, Inc.
You agree to defend, indemnify and hold harmless Zenware, Inc., its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of our web sites.
This web site may contain hyperlinks to other web sites controlled by parties other than Zenware, Inc.. Zenware, Inc. is not responsible for and does not necessarily endorse the contents of these web sites.
All products and services referenced are provided subject to any applicable tariffs and any accompanying terms and conditions.
Contact Information
Questions, comments or complaints regarding the Company’s Privacy Policy or data collection and processing practices can be mailed or emailed to:
Zenware Inc.
Attn: Rod Puzey
7213 W. Potomac Dr.
Boise, ID 83704
Effective date: August 30, 2017