Mobile Apps – the POWER of Roles

Recently we met with a property management company to discuss implementing ZenTouch to manage their field service crews and customers. One of the very first questions I asked the management decision team was “What are the roles of each person involved in your...

Nordstrom & Home Depot See Sales Boost from Mobile POS – So What?

Forbes has a great article about how Nordstrom and Home Depot have adopted mobile POS devices enabling employees to check out customers anywhere in the store. Employees at Apple’s retail stores have been armed with mobile iTouch devices for several years that...